Keeping your data safe is our top priority at q789. In this policy, we explain clearly — what information we collect, why we collect it, how it is stored, and what rights you have.
How q789 keeps your data secure
Every piece of your data — from login to payment — is protected with SSL 256-bit encryption, the same standard used by the world's leading banks.
Q789 never sells your personal data to third parties. Your information is not passed on to marketing companies, data brokers, or advertisers.
Q789 only collects information that is genuinely necessary to operate the service. No unnecessary data is requested or stored.
You have full rights to view, update, and delete your personal data. Contact support at any time and the necessary steps will be taken.
Q789 is clear about which cookies it uses and why. You have the option to disable non-essential cookies.
Your data is not kept longer than necessary. Once an account is permanently closed, your information will be securely deleted within the specified timeframe.
This Privacy Policy applies to all services offered on the q789.express ("q789", "we", "our") platform. By creating or using an account on q789, you are considered to have accepted this policy.
Q789 collects data through three main methods — information you provide directly, data collected automatically, and information received through third parties.
| Data Type | Example | Source |
|---|---|---|
| Identity information | Full name, date of birth, NID number | Registration form |
| Contact information | Phone number, email address | Registration form |
| Financial Information | BKash/Nagad number, bank account details | Payment processing |
| Device Information | IP address, browser, operating system | Automatic |
| Usage Data | Game history, transaction records, session data | Automatic |
| KYC documents | NID photo, selfie | Verification Process |
Q789 does not collect data arbitrarily. Every piece of information we collect has a clear and specific purpose.
Q789's server security and data storage practices meet the highest standards in the industry.
Q789 does not sell your personal data or share it for advertising purposes. However, data may be shared in the limited circumstances described below.
Q789's website and app use cookies and similar technologies. Here's a transparent explanation of how they work.
You have several important rights regarding your personal information at q789.
Q789 does not retain data indefinitely. A separate retention period is defined for each category of information.
For any privacy-related questions, concerns, or complaints, please reach out through the channels listed below.
Most of us skip the privacy policy when signing up for an online service. But with q789, it is genuinely worth reading — because sensitive information such as your financial details and identity documents are involved. q789 wants you to use its services with full awareness and confidence.
The first big question is — does q789 sell my data? The answer is a straightforward no. q789's business model does not rely on selling user data. Revenue comes from providing a quality gaming experience to members. Your name, phone number, or bKash number is never shared with any marketing company or data broker. This is a strict policy, and q789 stands by it.
The second concern is KYC data — where do your NID photo and selfie actually go? q789 uses these solely for identity verification purposes. Once verified, this information is stored in encrypted form under strict access controls. Standard customer service representatives cannot view this data — only the dedicated KYC verification team can access it, and only for specified reasons.
Payment information works a little differently and is worth explaining clearly. When you make a deposit via bKash, q789 communicates with the bKash platform to complete the transaction. This involves sharing the minimum information necessary — there is simply no other way to process the payment. However, q789 never has access to or stores your bKash PIN or password.
The long-term retention of transaction records is a question that often comes up. The truth is, keeping financial transaction records is a legal requirement. In most countries, banks and financial institutions are required to retain transaction records for 5–7 years. q789 follows this same international standard. These records can also serve as evidence in your favor if ever needed.
Q789's approach to cookies is straightforward. Only three types are used — essential (such as login sessions), functional (remembering your preferences), and analytical (for platform improvement). There are no advertising cookies. Analytics data is anonymized, meaning it cannot be used to identify you personally — it only reflects overall usage patterns.
Having control over your own data matters. At q789, you can request a full copy of all your personal data, correct any inaccurate information, and — upon closing your account — request deletion of any data not subject to legal retention requirements. To discuss any of these rights, contact our support team in Bengali. You won't need to navigate complex legal language to get help.
At q789, privacy means more than just preventing data breaches — it means being honest and transparent with our users. Keeping you in the dark about how your data is used is itself a violation of your privacy. That's why this policy is written in plain, straightforward language, so you can read it and understand it without any difficulty.
If you have any questions or concerns about your data, please reach out to our support team — in Bengali.
Frequently Asked Questions About Account & Platform Use
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