Gaming on q789 is meant to be enjoyable, not stressful. We believe every member has the right to know their limits and stay in control. That's why we offer Bangladesh's most comprehensive responsible gaming tools — completely free, for everyone.
For All Members Free Protection Tools — Activate Anytime, No Request Needed
How q789 Ensures Safe Gaming
Set your own daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately; increasing it requires a 48-hour wait — so an emotional moment doesn't turn into an overspend.
Take a break from your account for 7 days, 1 month, 3 months, 6 months, or permanently. During the exclusion period, you won't receive any marketing messages and won't be able to log in.
A pop-up notification appears every 30 minutes, 1 hour, or 2 hours — reminding you how long you've been playing and how much you've won or lost. A simple way to stay aware.
Automatically stops betting once losses reach a set threshold. Reduces the risk of chasing losses and losing even more during moments of frustration.
Set a maximum session length before you start playing. When the time is up, you'll be logged out automatically — so you have time for everything else that matters.
Q789 uses strict age verification to prevent underage access. NID verification is mandatory. Tips are also available to help keep your devices secure from younger family members.
Protect yourself in four simple steps
Log in to q789.express and click on the profile icon.
Go to Settings → Responsible Gaming — all tools are available in one place.
Deposit limit, loss limit, reality check, or self-exclusion — activate whichever one you need.
An OTP will be sent to your registered number to confirm any security-related changes.
Limits can be set across three tiers.
Lowering a limit takes effect immediately. Raising one requires a 48-hour waiting period — and that's by design.
Gaming is meant to be enjoyable. But for some people, it can spiral into something harder to control. If you feel gaming is causing problems in your life or affecting your family, use q789's responsible gaming tools or reach out to our support team. Asking for help isn't a weakness — it takes real courage.
Online gaming and betting can seem like pure fun at first, but for some people it gradually becomes a habit — one that starts to affect other areas of life. q789 is committed to being honest about responsible play. That's why this page speaks openly about when gaming is healthy entertainment and when it becomes a warning sign.
Most people play on q789 for the fun of it — betting on the thrill of cricket, experiencing the excitement of Live Casino, or trying their luck with the lottery. For these players, responsible gaming simply means sticking to a budget and taking the occasional break. But for a small number of people, gaming can gradually slip out of control — and that's nothing to be ashamed of. It's a health issue.
If you notice any of the following signs in yourself or someone close to you, it's worth taking them seriously.
These signs aren't exclusive to gaming — they can point to a problem with any habit. Seeking help is always the right call.
Ask yourself the questions below. Honest answers are what make them useful.
If many of your answers are "no," activate our responsible gaming tools or speak with our support team.
You don't need to have a problem to use these tools — just like wearing a seatbelt doesn't prevent accidents, but it does reduce the damage if one happens.
Profile → Responsible Gaming → Deposit Limit. Keep it within your monthly entertainment budget. Changes take effect immediately.
A notification every hour — how long you've been playing, how much you've won or lost. Awareness is the first step.
Set a daily cap on how much you're willing to lose. Once you hit that limit, you're automatically paused — helping you avoid slipping into "recovery mode" when frustration kicks in.
Self-exclusion periods range from 7 days to permanent. No promotional messages will be sent while your exclusion is active.
If you think a family member is gaming excessively, start with a compassionate conversation — anger and criticism rarely help. Let them know about q789's responsible gaming tools.
Keep your devices safe from underage children. If you're logged into q789 on your phone or computer, make sure it stays out of reach of minors. q789 enforces strict NID verification, but device security is your responsibility too.
If you believe a family member is struggling, write directly to support@q789.express. Our team will handle the matter confidentially and take the necessary steps.
Q789 believes a happy, healthy member who stays with us long-term is far more valuable than one who is struggling. Responsible gaming isn't a business risk for us — it's a reflection of who we are.
A member's mental and financial wellbeing matters more than any profit — that's the core philosophy at q789.
Members identified as at-risk are never targeted with bonuses or promotions. Members on self-exclusion receive no offers whatsoever.
You can reach out via live chat or email at any time — you'll be met with support, not judgment.
Our responsible gaming tools and policies are reviewed regularly and continuously improved based on member feedback.
Online gaming platforms often treat responsible gaming as nothing more than a regulatory checkbox — a few lines buried in the terms, with no real action behind them. q789 chose a different path. Our responsible gaming program was built on real member experiences and psychological insight, so that support actually reaches the people who need it.
Take deposit limits as an example. On many platforms, raising a limit is instant while lowering one is complicated — a design that quietly nudges members to spend more. q789 works the other way around. Lowering your limit takes effect immediately; raising it requires a 48-hour wait. The reason is straightforward — people often make poor decisions in the heat of the moment. That 48-hour window is a built-in cooling-off period to help you think it through.
The Reality Check feature is new to many users in Bangladesh. At its core, it's a small reminder — showing how long you've been playing in the current session, your total wager, and how much you've won or lost. Having that information in front of you often makes it easier to decide whether to keep going. Research shows that most people with problem gambling habits lose track of time while playing — Reality Check directly addresses that.
The importance of a loss limit becomes clear when you understand the mindset behind "chasing losses." After a string of bad luck, it's natural to feel like a win is just around the corner — and bets start to climb. That pattern is the single biggest driver of serious financial harm. With a loss limit in place, play stops automatically at a set point, giving you the chance to step back and clear your head.
Self-exclusion may be the hardest decision to make — because it means acknowledging there's a problem. q789 respects that decision fully. During exclusion, no promotional emails or messages will be sent. Login is blocked. No exceptions. And if you change your mind before the period ends, reinstatement is not possible. This strictness is intentional — because choosing self-exclusion means you made that call yourself, and we honor it.
Q789's responsible gaming philosophy, in short: gaming should be a small, enjoyable part of life — not something that comes at the cost of family, health, or future plans. We want every member to stay with us, happy, year after year. That's only possible when gaming stays in check.
Know This Before You Start Gaming
Join q789 — Register for free in a safe environment, set up your responsible gaming tools, and enjoy the best betting experience in Bangladesh.
🔞 For Ages 18+ Only · Play Responsibly